Studies & articles from our diverse range of expertise
Insights
Sustainability in eCommerce: Why and how businesses are responding to demand for change
March 2021
An overview of the various customer-facing approaches to sustainability in the eCommerce industry. We highlight how brands, retailers, marketplaces, and providers in various industries approach and implement efforts to neutralize or reduce carbon emissions.
13 ways brick and mortar retailers are digitizing the customer journey
January 2021
Here's what brands and retailers are doing to support their brick-and-mortar businesses in online visibility and customer experience.
D2C as a business model: IFH interview with Managing Partner Cliff Pfefferkorn
December 2023
Direct sales from manufacturers to end customers, or D2C for short, are currently a hot topic. Our managing partner Cliff Pfefferkorn spoke about this with the ECC Club, the community of the market research company IFH KÖLN (Institute for Retail Research). We are publishing a copy of the interview here.
eStrategy Consulting & JLL conduct a joint report on digitization in the German retail sector
January 2021
To expand on a Berlin-based study that eStrategy Consulting conducted last fall, the research team conducted a wider joint analysis at seven major locations with property consultancy company Jones Lang LaSalle (JLL).
Direct-to-consumer: Three key questions that determine the success of manufacturer webshops of top brands
April 2023
Setting up and scaling your own e-commerce business - i.e. your own web store - is currently one of the dominant topics for the marketing and sales departments of manufacturers in all sectors.
Here’s what’s ailing Germany’s vacant city centers
November 2020
Empty shopping districts threaten not only retailers but also neighboring restaurants and the real estate industry. Retail and location development experts Roland Wöfel and Andreas Haderlein weigh in on the topic.
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