Faszination Handel 2025: A Look at Consumer Trends and Buying Behavior
On September 9, 2025, IFH KÖLN hosted FASZINATION HANDEL in the historic halls of the University of Cologne. The focus was on Smart Retail and artificial intelligence in retail—and on how digital technologies can revolutionize the customer experience, efficiency, and retail processes. Our Managing Partners Cliff Pfefferkorn and Thomas Natkowski were also on site and took part in the lively exchange.
As a consultancy, eStrategy Consulting GmbH has been working for many years on the opportunities of digitization and AI—not only in retail. Our clients include manufacturers, retailers, and marketplaces, whom we support on questions of digitization and digital transformation. If you would like to learn more about eStrategy Consulting’s capabilities, feel free to visit our competencies pages.

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